Privacy Policy

1. Who we are

1st AI Solutions is a UK-based AI automation and digital marketing agency. The legal business name, registered address and company registration details are to be confirmed before launch and will be set out here.

2. What information we collect

When you contact us or use our services, we may collect:

• Your name, business name, email address and phone number.
• The details of your enquiry and your service interest.
• Communications you send us, and, where you use a service we configure, the content of calls, messages and bookings handled on your behalf.
• Marketing preferences, only where you have given separate consent.

3. How we use your information

We use your information to respond to enquiries, provide and improve our services, and, where you have consented, send you occasional updates. We do not sell your personal data.

4. Who we share it with

We use service providers to deliver our work, which may include providers for call handling, booking, messaging, CRM, email and analytics. The specific providers and their data handling will be listed here once confirmed. Providers act as data processors on our instructions or as controllers for their own services.

5. How long we keep it

We keep personal data only as long as necessary for the purposes set out here and to meet legal obligations. Retention periods will be specified here once confirmed.

6. Your rights

Under UK data protection law you have rights including access, rectification, erasure, restriction, portability and objection. To exercise any right, contact us using the details to be confirmed.

7. International transfers

Some providers may process data outside the UK. Where this is the case, appropriate safeguards will be in place, to be confirmed here before launch.

8. Changes to this policy

We may update this policy. The date of the last update will be shown here once the final version is published.